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SwiftDrop – Fast & Trackable Parcel Delivery App

SwiftDrop is a fast, trackable parcel delivery app offering real-time tracking, secure payments, and optimized routes—making deliveries across Europe smarter and faster.

About the Client

Our client, based in Amsterdam, Netherlands, operates a regional courier network offering same-day and next-day deliveries across Western Europe. As the demand for real-time, on-demand courier services increased, they partnered with us to digitize and optimize their delivery process with a robust mobile app.

Objectives

  • Build a user-friendly mobile app for customers to book, track, and manage deliveries.
  • Provide real-time tracking and delivery status updates.
  • Enable secure, multi-option in-app payments.
  • Equip delivery personnel with tools for navigation and proof of delivery.
  • Offer multi-country operational support with backend control.

Challenges Faced

  • Manual booking and delivery tracking causing delays and inefficiencies.
  • Difficulty in managing cross-border deliveries with a single platform.
  • No centralized dashboard for viewing performance and revenue data.
  • Lack of instant customer communication and status updates.
  • Delivery confirmation process was paper-based and time-consuming.

Our Solutions

Real-Time Tracking

Integrated GPS for live parcel tracking

In-App Booking

Quick pickup/drop-off scheduling via mobile

Secure Payments

Card, e-wallet, and cash payment support

eSignature Capture

Digital proof of delivery with signature

Delivery Navigation

Optimized routes with Google Maps

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Multi-Country Expansion

Admin panel with country-wise control

Revenue Dashboard

Real-time data on deliveries and earnings

Push Notifications

Live updates via SMS and email for users

Driver App Module

Separate interface for delivery personnel

Multilingual Interface

Available in English, Dutch & French

Technologies & Tools Used

Frontend

Kotlin & Swift

Backend

Node.js with Express.js

Database

PostgreSQL

Maps & Navigation

Google Maps API

Payment Gateway

Stripe, PayPal

Authentication

Firebase Auth

Notifications

Firebase Cloud Messaging

Hosting & DevOps

AWS EC2, Docker

Final Outcome

SwiftDrop successfully streamlined our client’s delivery operations, reducing manual errors and increasing delivery speed. The app was launched across 5 European countries and delivered:

  • 70% reduction in booking time through digital scheduling

  • 98% accurate real-time parcel tracking

  • Improved delivery turnaround by 40% with route optimization

  • 5,000+ app downloads in the first quarter

  • 4.9/5 customer satisfaction rating for user experience and reliability

SwiftDrop is now a go-to parcel tracking and delivery app in the region, helping the client expand operations and gain a competitive edge in the logistics market.