DocOnTime
UAE’s smart doctor app to find specialists, book visits, video consult, get e-prescriptions & pay securely—healthcare made simple.
About the Client
Based in the UAE, our client is a forward-thinking healthcare startup aiming to simplify the patient-doctor experience in the region. With a strong focus on digital transformation in healthcare, they envisioned a smart, user-centric mobile platform that would allow patients to find, consult, and manage appointments with doctors—all from their phones.
Objectives
- Develop an intuitive mobile app for patients to book appointments with nearby doctors.
- Enable secure video consultations and in-app chat features.
- Provide real-time appointment availability and booking management.
- Facilitate digital prescriptions and health reports post-consultation.
- Offer loyalty programs and feedback collection for ongoing improvement.
Challenges Faced
- Fragmented communication between patients and doctors across existing platforms.
- Lack of centralized appointment and prescription management system.
- Users found it difficult to access specialists based on symptoms or illness.
- Limited options for virtual consultations with data privacy and video clarity.
- Need for real-time syncing between clinics, doctors, and patients on availability.
Our Solutions
Smart Doctor Search
Advanced filters for symptoms, specialty, location
One-Tap Appointment Booking
Real-time calendar integration with doctors
Video Consultation
HD-quality video calling with in-app scheduling
In-App Chat & Voice Call
Seamless, secure communication
Digital Prescriptions
Auto-generated prescriptions post-visit
Health Report Management
Secure patient records and downloadable reports
Loyalty Program Integration
Reward points for consultations and referrals
Ratings & Reviews
Real-time feedback collection
Payment Integration
Multiple payment options with secure gateways
Admin Dashboard
Advanced analytics for doctor performance and patient engagement
Technologies & Tools Used
Frontend
Flutter
Backend
Node.js
Database
Firebase
Video Integration
Agora SDK
Payment Gateway
Stripe API
Authentication
Firebase Auth
Analytics
Google Firebase Analytics
Deployment
Google Cloud Platform
Final Outcome
DocOnTime became a comprehensive and user-friendly doctor consultation platform that reshaped how patients in the UAE access healthcare. With thousands of successful bookings within the first quarter, the app delivered:
98% appointment confirmation accuracy with real-time syncing
65% increase in virtual consultation bookings
4.8/5 average user satisfaction rating on both app stores
Reduced patient wait time by 70%
HIPAA-compliant architecture for secure video calls and patient data
Today, DocOnTime stands as a benchmark solution in the region’s digital health space, connecting patients to licensed doctors faster, safer, and smarter.